4Q Demand Trends; Walgreens Advertising; Commerce Marketing Staffing

As we continue to gather insights on Turkey 5 performance on Amazon, our research suggests many brands have experienced a slight moderation in sales growth in November and early December […]

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Amazon Updates; Prime Day, Pharmacy Launch; 2Q Share Gains

Our recent consumer study suggests that 51% of Prime members made a purchase during Amazon’s Prime Day this year (vs. 45% last year). Our research also suggests that Amazon was able […]

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Amazon Fresh Investment; Alibaba Sets Record; Pandemic Savings for Consumers

The COVID-19 pandemic has dramatically altered how consumers are buying groceries with a major shift to online platforms. As a result, a net 64% of brands plan to increase their […]

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Amazon Reaches 3Q Revenue; Wayfair Growth Rate; Commerce Marketing Funding

Last week, Amazon reported its total revenue grew 37% in 3Q, reaching $96B (vs. $89B in the previous quarter), with North American revenue decelerating slightly to 39% Y/Y (vs. 43% in Q2). […]

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Optimizing eCommerce Teams; TikTok Partners with Shopify; eBay Elevated US Growth

Just as the eCommerce industry has accelerated, hiring and investment plans originally slated for years out have also been accelerated, as 81% of brands report either slightly (48%) or significantly […]

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Retailer Paid Search; Whole Foods Expands Grocery Pickup; Commerce Marketing

As eCommerce gains prominence, manufacturers continue to be drawn to paid search advertising activations across different customers. 71% of respondents polled during our Summit indicated they spend 75% or more […]

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Delivery and Pickup Delays; COVID Costs; Expected “Return to Normal” has Worsened

In September, when asked about their most recent online order, anywhere from a third to 44% of consumers have experienced delays on delivery or pickup times across multiple retailers. When looking […]

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Post-Pandemic Retention, Costco Holds Off on BOPIS, Holiday Promotional Plans

We recently surveyed 1,386 general merchandise consumers across seven key online retailers to determine how these retailers are performing, which ones are leading and lagging on different dimensions, and to […]

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